Privacy Policy
Last Updated: September 25, 2024
At Prestige Drain Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect it.
1. Information We Collect
We collect personal information, including your name, phone number, email address, physical address, and details about the services you are requesting. We may also collect payment information securely, if necessary. We do not collect sensitive personal data unless required to process transactions.
2. How We Use Your Information
The information we collect is used for the following purposes:
To schedule, confirm, and remind you of appointmentsTo respond to inquiries and provide quotes or estimatesTo send invoices and payment remindersTo improve our services and website functionality
We do not use your information for marketing purposes, and we do not share or sell your data to third parties, except as required to provide services or comply with legal obligations.
3. Sharing of Information
We do not share, rent, or sell any opt-in information you provide to third parties for marketing purposes. We will not share your personal information with third parties without your express permission, except when required by law or in response to legal processes.
4. Data Security
We implement reasonable and appropriate security measures, including encryption and secure servers, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Access to your data is limited to authorized personnel only.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request the deletion of your personal information, we will take steps to delete it from our records, except where we are required by law to retain certain data.
6. Your Privacy Rights
You have the right to request access to, correction of, or deletion of the personal information we hold about you. To make any such requests, please contact us directly. You can also opt-out of receiving communications at any time by replying "STOP" to any text message we send.
7. Children's Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make any material changes, we will notify you by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
Prestige Drain Solutions